Privacy Policy

TOP1 Markets PTY LTD (hereinafter referred to as "we") respects the privacy of users and is committed to protecting users' personal data. This Privacy Policy applies to our websites and mobile applications ("Services"). Please read this Privacy Policy carefully to understand how we collect, use, disclose and protect your personal data.

1. Personal data collected

We may collect the following types of personal data:

  • Basic information such as name, date of birth, address, email address, phone number, etc.
  • Transaction information, such as transaction history, transaction amount and transaction time.
  • Technical information such as device identifiers, IP addresses, browser type and version, operating system and mobile platform information.

2. Use of personal data

We may use personal data to:

  • To provide you with our services.
  • Process your transaction request.
  • To contact you to answer your questions and requests.
  • To improve our services and website.
  • To prevent fraud and other illegal activities.
  • Comply with legal and regulatory requirements.

3. Disclosure of personal data

We may disclose personal data to:

  • Our affiliates, agents and service providers so that they can provide services to us.
  • Government agencies and law enforcement agencies required by laws and regulations.
  • Third-party financial institutions that we cooperate with for credit evaluation and other activities related to your transactions.

4. Protection of personal data

We take reasonable steps to protect your personal data, including using Secure Sockets Layer (SSL) encryption technology to protect data transmissions. We also use secure servers and firewalls to protect the data stored on our servers.

5. User request to delete personal data

If you wish to delete your personal data, please use one of the following methods:

  1. Send an email to our customer service email cs@top1markets.com to request deletion of your personal data.
  2. In the APP, click "My" -> "Settings" -> "Account and Security" -> "Delete Account" and follow the prompts to delete your personal data.

We undertake to delete your personal data upon your request. We will delete your personal data within a reasonable time after you send your deletion request.

6. Cookie technology

We use cookies and similar technologies to improve our services. Cookies are small text files stored on your computer or mobile device to recognize your browser or device. We use cookies to improve user experience, analyze usage behavior, recommend personalized content for users, and serve advertisements to users.

7. Links to third-party websites

Our Services may contain links to third-party websites. These third-party websites have their own privacy policies, and we recommend that you review their privacy policies when visiting those websites. We are not responsible for the privacy policies or content of third-party websites.

8. Facebook permissions asked by this Application

This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook Inc.

For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

The permissions asked are the following:

Basic information

TBy default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

Email

Provides access to the User's primary email address.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:

  • · Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • · Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • · Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • · Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • · Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • · Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • · Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection. Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one week.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will post any material privacy policy changes on our website and notify you by email. Your continued use of our services constitutes your agreement to this Privacy Policy and any updates thereto.

10. Contact us

If you have any questions or comments about our Privacy Policy, please contact us at:

Email: cs@top1markets.com