We use cookies to learn more about how you use our website and what we can improve. Continue to use our website by clicking "Accept". Details

Help Centre

Deposit and withdrawal problem

What are the withdrawal methods offered?

According to the investor's deposit record and the company's withdrawal policy, investors can usually receive the money through the following methods: 1. Debit Card: The withdrawal request submitted before 16:00 on the same day will receive the payment on the same day (GMT+8); 2. Bank Account: The withdrawal request submitted before 16:00 on the same day will receive the payment on the same day (GMT+8); 3.Cryptocurrency: GMT+8 Time - If the investor submits the withdrawal application before 16:00 everyday, the funds will be received on the same day; Note: For Taiwan residents, the withdrawal request submitted before 15:00 local Taiwan time will receive the payment on the same day; the withdrawal request during the rest of the day will be handled on the next trading day.

Still need help? Chat with us

The customer service team provides professional support in up to 11 languages around the clock, barrier-free communication, and timely and efficient solutions to your problems.

Customer Service Icon Supported Countries Icon

7×24 H

Demo Trading Costs and Fees

Need Assistance?

7×24 H

APP Download
Rating Icon

Download the APP for Free